It is with great sadness that we are announcing that Aquest Hosting is going out of business.
For the past couple of years we have been working through economic declines that were making business nearly impossible to sustain, and yesterday we suffered two simultaneous major system failures. This included our backup system and a SQL database server. Due to the timing of our backup system failing, we are not able to restore the SQL database server. From a business standpoint, we are not able to recover from this and move forward, so we have no option except to let you know that are now in the final days before turning off our remaining servers, and closing our doors forever.
Our plan is to keep the servers on, and remaining systems operational through the end of March 2014. Please make arrangements to have any files you need off of our systems well before March 31 2014 as this deadline is firm and all systems will be offline on April 1, 2014. You will need to make arrangements to secure a new web host, setup your website on their servers, and point your domain name to their servers prior to March 31, 2014.
For those of you who had databases on SQL16, our backups are not available to use for restoration. If you would like us to restore your SQL database from a backup that you have, please make the backup available on your webserver (you can ftp it to a folder on your webserver, and issue a support ticket specifying the location, and the database name and username you want use during the restore), and we will work with you to restore it on a functional server in our DC. Note that this would just be a temporary solution as all our servers will be decommissioned on April 1, 2014.
We will go dark on April 1, 2014, so please prepare your site to be live and tested elsewhere prior to that.
You are the listed contact on your account so please get this to anyone involved with your website that needs to be aware of this.
We truly appreciate our time with you and wish you all well.
Monday, February 24, 2014